Service-Based Business
Lead Response Optimization
Up to 80% faster response workflows
Implemented WhatsApp and web lead capture automation with qualification routing and follow-up logic.
Challenge
- • Leads were coming from web forms and WhatsApp without a unified system
- • Manual follow-up delays led to opportunity loss
- • No clear visibility into response time and conversion stages
Solution
- • Deployed centralized lead intake across website and WhatsApp
- • Built auto-qualification flows with routing rules
- • Configured instant follow-up sequences for high-intent leads
- • Added dashboard tracking for speed-to-lead and conversion progression
Implementation
- • Mapped lead sources and prioritized lead-response pathways
- • Integrated CRM with channel-specific automation triggers
- • Launched internal alerting for high-value leads
Outcomes
- • Response speed improved by up to 80%
- • Reduced lead leakage in early funnel stages
- • Improved consistency of follow-up execution